Thank you for visiting Florist Aldgate. We are committed to delivering beautiful, fresh flowers across Aldgate and the surrounding areas. These Terms & Conditions govern your use of our e-commerce services for online flower delivery in Aldgate, including ordering, payment, cancellations, liability, and legal matters. Please read these Terms & Conditions carefully. By placing an order through our website, you indicate that you accept these terms and agree to abide by them. If you do not agree with any part of these terms, please refrain from using our services.
Services provided by Florist Aldgate are available only to individuals aged 18 or over. By placing an order, you confirm that you are at least 18 years old and are legally capable of entering into binding contracts. These terms apply to all customers in Aldgate and the surrounding areas using our online flower delivery service.
Ordering via our website is straightforward and designed for a smooth customer experience. Please follow these steps to place an order for flower delivery in Aldgate:
After placing your order, you will receive an order confirmation on the screen, followed by a confirmation notification. An agreement between you and Florist Aldgate is formed once we confirm acceptance of your order. We reserve the right to decline any order where payment has not been authorised, item availability has changed, or we believe the order is fraudulent.
All flowers and arrangements are subject to availability. As flowers are seasonal, some varieties or colours may occasionally be substituted. We will make every reasonable effort to match your selected arrangement, but reserve the right to substitute flowers or packaging of equal or higher value without notice to ensure customer satisfaction and timely delivery. If we are unable to fulfil your order, we will contact you promptly to arrange a suitable alternative or issue a full refund.
All prices on our website are listed in pounds sterling (£), inclusive of VAT, but exclusive of delivery charges, which are added during the checkout process. While we strive to ensure that all prices are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible so you may choose to reconfirm the order at the correct price or cancel it.
Full payment must be made before your order is processed and dispatched. We accept various methods of payment, as displayed at the point of checkout. By submitting payment information, you represent and warrant that the payment details provided are valid and that you have sufficient funds or authority to make the transaction.
We provide flower delivery services across Aldgate and the surrounding areas. During the ordering process, you will be able to select preferred delivery dates and provide specific recipient information. While we make every effort to deliver on your requested date, deliveries may be subject to delay due to circumstances beyond our control, such as extreme weather, traffic conditions, or unforeseen logistical issues.
It is your responsibility to ensure that the delivery address and recipient details are correct and complete. If deliveries are made to business addresses, shared buildings, or hospitals, the flowers will be delivered in accordance with the procedures of the receiving entity. We cannot be held responsible for non-delivery due to incorrect personal or address details provided. No compensation is available for late deliveries caused by factors outside our control.
We strive to accommodate order amendments and cancellations where possible. Orders may be cancelled or amended up until 24 hours prior to the scheduled delivery. To request a cancellation or change, you must notify us as soon as possible. Once flowers have been prepared or dispatched, cancellations and amendments may not be possible.
If you have placed an order and need to make changes, we kindly ask the request is submitted promptly, quoting your order reference and details of the alteration. If the product has already been dispatched or delivered, we are unable to offer a refund or accommodate changes. Should you wish to cancel and you do so within the required period, you will receive a full refund via your payment method.
Customer satisfaction is extremely important to us. Should you receive flowers that are damaged, wilted, or not as described, please contact us within 24 hours of delivery to discuss a replacement or refund. We may request photographic evidence to better understand the issue and improve our service. As flowers are perishable goods, refunds or replacements will only be granted at our discretion and in accordance with the specifics of each case.
We do not offer refunds for requests made more than 48 hours after receipt of your flowers, or for situations where the recipient is unavailable to collect, or unreasonable delay in collection occurred.
Florist Aldgate makes every effort to ensure that flowers are delivered in perfect condition according to your requirements. However, you accept and agree to the following limits of liability:
We are committed to protecting your privacy and your personal information in accordance with UK data protection laws. Orders placed with Florist Aldgate require the collection of certain personal details to process deliveries. All transactions and data are handled securely, and we never sell or share your data with third parties except as necessary to fulfil your order, handle payments, or comply with the law. Further details on our data practices can be found in our Privacy Policy, available on our website.
All content, images, text, product designs, and trademarks on this website are owned by Florist Aldgate or used with permission and are protected by copyright and intellectual property laws. You must not reproduce, copy, distribute, or use any content from this website for commercial purposes without our express written permission.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights or restrict or inhibit the use and enjoyment of the site by any third party. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe your conduct breaches these Terms & Conditions or is detrimental to our business or reputation.
We may update or modify these Terms & Conditions from time to time without prior notice. Updates will be posted on this page with the date of revision. It is your responsibility to check these Terms & Conditions regularly to ensure you are aware of any changes. Continued use of our website following an update will constitute your acceptance of the revised terms.
If any clause or provision of these Terms & Conditions is deemed unlawful, invalid, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.
These Terms & Conditions, and the use of our online flower delivery services, are governed exclusively by the laws of England and Wales. Any dispute arising in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms & Conditions, your order, or need support, please refer to the Contact section of our website or get in touch during business hours. We are dedicated to ensuring your flower delivery experience in Aldgate exceeds your expectations.
Note: These Terms & Conditions apply to all online orders for flower delivery in Aldgate and its surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Aldgate, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Aldgate.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
